Privacy policy

This policy was last revised on 18 July 2023.

This privacy policy applies to iHot Pty Ltd and our handling of personal information. iHot (ABN ) is a manufacturing company that provides inverters and solar hot water solutions for installers, organisations, and homeowners (i.e. our customers).

Due to the commercial nature of our services, iHot, for the most part, collects the information of individuals in their professional capacity. For example, we collect information of the person who registers or activates the organisation’s administrator or user account, as part of their role within the customer organisation.

That being said, we recognise and value the protection of your personal information, which is an important part of our relationship with customers.

This Privacy Policy explains how we handle personal information. As an Australian company, we apply the privacy principles set out in the Australian Privacy Act 1988 (Cth), which guide how we collect and manage personal information. Importantly, we:

• give you clear information about our personal information handling practices,

• only collect personal information that is necessary for our functions,

• understand the purpose of our services, and restrict our use and disclosure of personal information in that regard, and

• take reasonable steps to keep the personal information we have secure.